FAQ's

Below FAQ are some common concerns from our consumers when shopping online. If you have other questions, please send your query to orders@aranda.co.za
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FAQ

We are open Monday to Friday from 8am to 5pm.

We are open to the public, however, you can apply to become a wholesaler. Please find the link in the Footer section.

Delivery takes between 5 – 7 working days - Depending on your location.

Delivery in South Africa is FREE when you spend R750 or more on a purchase. Delivery fees for purchases below R750 may vary depending on your location.

Refunds and Returns Prior authorization must be obtained before returning any goods. No unauthorized returns will be accepted. Only flawed products will be authorized for refunds. Shipping charges and special orders, are non-refundable. Items accepted must be returned in original packaging and undamaged. All postage and handling on return orders shall be at the expense of the customer. A 20% restocking and administration fee will be applied to authorized returns. No refunds or exchanges will be given after 5 days of receipt of goods. Legal When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

You can purchase all Aranda blankets, throws, shawls, and apparel items from our online store at www.aranda.co.za

1/ Please see our Wash Care section in the Footer or click on

Please contact Aranda as soon as you receive an incorrect order on info@aranda.co.za

Unable to find satisfactory answers? Contact Us